Shipping policy
Every CrayoHalo order is carefully packed and shipped free of charge anywhere in the United States. Below is everything you need to know about how your order reaches you.
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Free US Shipping
Free standard shipping on every order. No minimum purchase required.
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Processing: 1–4 Days
Orders are prepared for shipment within 1–4 business days (Mon–Fri).
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Transit: 6–12 Days
Once shipped, delivery takes 6–12 business days anywhere in the US.
Estimated Delivery Timeline
| Stage | Timeframe |
|---|---|
| Order processing | 1–4 business days |
| Shipping & transit | 6–12 business days |
| Total estimated delivery | 7–16 business days |
Business days are Monday–Friday, excluding US public holidays. Order cutoff time: 5:00 PM (CST) — orders placed after this time are processed the next business day.
Carriers & Tracking
We ship with trusted carriers including USPS, UPS, and FedEx. As soon as your order ships, you will receive a confirmation email with your tracking number. You can follow your delivery any time on our Track My Order page.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately atsupport@crayohalo.com. We are here to assist you and ensure your order arrives safely.
Shipping Area
We currently ship to addresses within the United States only. We do not offer international shipping at this time.
Order Changes & Address Corrections
Need to correct a shipping address or change an order? Contact us as soon as possible at support@crayohalo.com we can usually make changes before the order is processed.